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The Golden Rules of Teleconferencing



Dial the correct number! – Check your time Zones!
Dial the correct number! Ok that's obvious but you will be surprised how many don't and that's not good especially if you are the host!

Check your time Zones HERE

For international teleconferencing check your time zones to ensure everyone knows when the conference starts.

Don’t ever be late!
Dial in a few minutes early. Always be the first to greet your guests - otherwise they could start without you!

Take a Roll Call and remember to announce yourself!
Announce your name before you speak. They may not recognize your voice.

Never put a call on hold!
If you have Music on Hold or tones the whole conference will hear it! Get in the habit of using MUTE!

Use your Mute
If you are not talking, the assumption is, you are listening! Use mute for minimum disruption during your teleconference.

Speak slowly and clearly
Sounds simple doesn’t it? In a teleconference it is easy to forget that you are addressing more than one person. Speaking slowly and clearly allows for all delegates to both listen and digest your point.

Eliminate background noise & check your environment
Listen don’t fidget or click. Don’t shuffle, click, or scrape chairs, pencil tap, hum or anything equally distracting – it will drive you all mad!

Mobile phone – only if you have to!
By definition you can’t always guarantee the line quality so where possible we recommend the use of a landline.

Stick to your agenda!
Don’t allow the topic to wander off so keep to your agenda - times money and they may need to go to bed!!

Close the meeting formally!
Not only is this more professional it ensures that your guests know when it’s finished!

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